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Email Verification

ORBSIS may use email verification to confirm your identity during registration, sign-in, or certain security-sensitive actions.

When you are asked to enter an email verification code, check the email address associated with your account.

Complete Email Verification​

  1. Request an email verification code from the ORBSIS page.
  2. Open the email account associated with your ORBSIS account.
  3. Find the verification email from ORBSIS.
  4. Enter the verification code in ORBSIS.
  5. After successful verification, continue with the current action.

If You Do Not Receive the Code​

Check the following:

  • Your spam or junk folder
  • The email address associated with your account is correct
  • Allow a short time for the email to arrive, then refresh your inbox
  • You are not using an older expired verification code

If the interface supports resending the code, request a new one.

tip

After requesting a new verification code, use the most recently received code.

If the Code Is Incorrect​

Check that:

  • The full verification code was entered
  • No extra spaces were included
  • You are using the code from the most recent email
  • The code has not expired

If verification continues to fail after multiple attempts, contact your platform administrator or ORBSIS support.